For meeting diversified requirements of customers, we providing personalized service. With a specialized team of customization, to making customized products to meet customers' requirements. OEM & ODM is warmly welcomed, customization is our specialty, provide fast and cost-effective sample. Support customization both small order and bulk orders, no customization fee.
Customization including but not only below items:
Please feel free to contact our customer service team via Service hotline: +86-755-23009075 or E-mail: firstname.lastname@example.org. After receipt of your complaint feedback, we will appoint the qualified person to contact you within 24 hours and solve your complaint.
All products have a three-year warranty (one-year for free, and the last two-year will charge some maintenance fees) on basis of non- artificially damage.
In the first year after you received the products , if there is quality problem happening to the products, please send us the pictures or video to showing the fault phenomenon, so can help our technicians to analyze the cause of problem, then we will send you the necessary spare parts and teach you how to repair it, free of charge.
If we can't find out the cause of failure, you can return the defective product to us, we will repair it and resend it to you in one week. If the defective product can't be repaired, we will send you a new one for replacement, free of charge.
After the first year of free warranty, we will charge you the factory cost for the replaced accessories, free for maintenance.
About the freight of repair, it is based on specific product damage reasons, If it's the quality problems, we will bear the freight.
For the RAM policy: We will fix it within one year for free. The buyers need to pay for the freight cost of returning, we will pay for the freight cost of sending back, but man-made damage is not included.